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New to SNOW & Licensing - Downgrade Rights question

Question asked by SnowCat Advocate on May 9, 2018
Latest reply on May 11, 2018 by Tracey.Perkin

Hi there,

We have just purchased snow and are currently in Pilot phase. I'm trying to gain further understanding of licensing, please see my case below!


Trying to add licenses for Cisco Jabber (a rather complicated one). The telecoms manager was very specific in saying that we don't have Downgrade rights for this. However that we are allowed to have lower versions of the product, just not to downgrade to them.


So in this case, should I or should I not select downgrade rights? As it stands, we are non-compliant in lower versions without this ticked.


Any help appreciated!