does snow take the action to uninstall unused or blacklisted applications ! , does it depend on sccm and other tools for this
Snow shows installed and blacklisted applications in the report Blacklisted applications per computer or Blacklisted applications per user. We are giving responsible stakeholders this information and they can take action. Our product Automation Platform can automate this and trigger an uninstallation.
Hope this answers your question.
sorry to comeback on this again , but what do you mean by Automation Platform can automate this and trigger an uninstall , does it depend on Sccm or not
Snow Automation Platform is a separate product. It connects to SLM through an API. You can select applications, that will then be put into a software store. Users can request software by self-service. If approved, Snow Automation Platform will trigger the installation to a following system of your choice through PowerShell.
This is only a short and cutted description of Snow Automation Platform. If you require more information, please talk to your Account Manager. You can also have a look at the Product Sheet, which is available in our Download Section.
The key to an uninstall is knowing the uninstall string (assuming windows). For packaged software the uninstall is a simple part of the MSI package, so Automation Platform can reference this, and perform the uninstall via the deployment tool integration.
For non-packaged software it is more difficult - some software will have a well know uninstall in the add/remove registry, but some will simply have an exe with a command or something that has to be known. www.itninja.com contains many tips.
In my experience the best thing is to use AP to email the primary user of the device, informing them that IT have detected blacklisted applications.
1. Most users who got software on will be able to remove it
2. Once word gets out that IT knows, others wont install blacklisted software
This functionality can be implemented as part of Automation Platform
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