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Handing of OEM license in SLM

Question asked by RaymondHo Advocate on Jun 3, 2018
Latest reply on Jun 6, 2018 by RaymondHo

Hello All,


I would like to ask the handling process for OEM license in SNOW.


For example, I have an invoice which purchase 5 new PCs with bundled Windows 10 Pro OEM attached.  What I suppose to do is create a new license record for Windows 10 Pro with 5 in quantity and assign these 5 new PCs to this license record.


What if...


1) One of the device is retired and remove by administrator manually

2) One of the device is Quarantined and removed by the system automatically after 90 inactive days


I suppose SNOW will release the Windows 10 Pro license back to the license pool automatically in both cases.  But unfortunately, the OEM license cannot be reused when the device is retired.  On the other hand, the Windows 10 Pro from Quarantined PC should not be counted as a valid license cause it was assigned to a stock PC already.  Do I require to manual adjust the license quantity for above cases in every status change ?


Thanks for your help..