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Compliance calculation after Data Update Job

Question asked by alexander.butzlaff Advocate on Jun 7, 2018
Latest reply on Jun 19, 2018 by alexander.butzlaff

Hi all,

 

I am experiencing a strange behaviour: Whenever the automatic Data Update Job has finished the calculation for license compliance won't run correctly anymore in the first place. For instance, I have some Mindjet licenses. I measure the license need for primary users and have the license entitlements assigned to the root organisation. After the DUJ has finished license compliance looks like this:

That is utterly wrong, obviously. Neither the inventory nor the available licenses are considered for calculation in any way.

 

Manually running the calculation for compliance again produces the expected results (including downgrades and so on):

Funny enough, I cannot reproduce the issue by manually starting the DUJ.

 

I have already raised a ticket, but it might not hurt to check whether any of you experienced this behaviour before. Any ideas on that?

 

Best,

Alex

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