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AppsAnywhere applications - can their history auto-deleted?

Question asked by SnowCat Advocate on Jun 28, 2018
Latest reply on Jun 29, 2018 by SnowCat

We have a report from the 13th June stating for a particular application - 1 installation and 1 user.

Today, that same application is 0 installation 0 users.

 

This application licensing is based on 'total users' and the metering period was set to the default.

The metering history period is set to a rolling year.

 

I have looked in application installation history and it advises that application was added in April and last discovered yesterday.

 

Struggling to understand why the information would go!

 

Thanks in advance,

Gemma

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