AnsweredAssumed Answered

Reset an iphone password if user has forgotten it

Question asked by david.jones@familybsoc.co.uk on Jul 3, 2018
Latest reply on Jul 3, 2018 by david.jones@familybsoc.co.uk

Hi 

 

Really hoping anyone can help with this one

 

We have numerous devices e.g. ipads and iphones under Snow Device Manager 

 

we have had quite a few users forgetting their passwords to unlock their device since they haven't used it in a while and the thumb print option goes

 

Is it possible to reset the password to access the device again without wiping it and starting again?

 

Snow Device Manager 5.5.0.91

Server Version 5.6.0.1877

Remote Version 5.0.0.0

 

Many Thanks

Dave

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