AnsweredAssumed Answered

Reset an iphone password if user has forgotten it

Question asked by on Jul 3, 2018
Latest reply on Jul 3, 2018 by



Really hoping anyone can help with this one


We have numerous devices e.g. ipads and iphones under Snow Device Manager 


we have had quite a few users forgetting their passwords to unlock their device since they haven't used it in a while and the thumb print option goes


Is it possible to reset the password to access the device again without wiping it and starting again?


Snow Device Manager

Server Version

Remote Version


Many Thanks