stefan.heller

Snow WEB API user restrictions

Discussion created by stefan.heller Employee on Jul 5, 2018

Hi all,

I had a very interesting customer meeting and learned new stuff about the Snow WEB API.

 

Challenge:

only parts of the estate in slm web should be transferred into servicenow by using Snow´s ServiceNow connector.

 

Solution:

Restrict the api User in smcc to the required org units.

 

Summary:

This sounds very simple, and maybe it is widely known. At least I was unaware of this undocumented feature and thought this is of interest for the community.

 

Cheers

Stefan

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