AnsweredAssumed Answered

Auto-quarantine management failures

Question asked by Samuel on Jul 10, 2018
Latest reply on Jul 16, 2018 by Samuel

Dear Community,

 

What could prevent a computer to be put into quarantine according to your experience?

 

Since we have implemented the auto-quarantine management things have been working pretty fine.

But we still get a few clients here and there which stay active although the time period for putting them into quarantine has passed. I checked that those do not have the "Disable auto-editing" checkbox checked already so the problem must be somewhere else.

I've noted that some clients are in a cluster so I thought that maybe the connector that reads from SCVMM could be in cause ... but I still have clients that are not in a cluster and they do not go into quarantine either.

 

Thank you very much for your help on this one!

 

Greetings

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