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How to check a service gateway is operational

Question asked by Bungle on Jul 14, 2018
Latest reply on Jul 17, 2018 by Laim McKenzie

Is there a simple way to test a DMZ-located collection server is working?

 

There are a few snowpack files in the 'Temp' folder but there's never anything in the 'Error' or 'Processing' folders. In contrast, the Master gateway's Error and Processing folders always have something in them.

 

Does SMAAC offer a way to monitor whether this secondary service gateway is submitting reports?

 

(I suspect our DNS has been misconfigured recently and I'm looking for evidence to support my case)

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