AnsweredAssumed Answered

WE currently run the latest connector for Service-Now integration

Question asked by AndreBal on Jul 16, 2018
Latest reply on Jul 24, 2018 by AndreBal

We are running the latest version of the Service-Now connector, however we found it generated duplicate computers in our CMDB. All computers coming in already exist (by name) in our Service-Now CMDB and still get created (duplicate) by the connector. A Ticket at Snow has already been raised.

 

The previous version wat tested by us in a POC project, and that worked fine (and Simple), this once seems to contain a bug. 

 

Any Other Service-Now users with the same problem?

 

Andre Bal

Outcomes