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Machine not transferring through to SnowLicenseManager From SnowInventory

Question asked by VishayKrishan Advocate on Jul 20, 2018
Latest reply on Jul 30, 2018 by lee.hunter-mckenna


Good afternoon we have some instances where a computer has been succcessfully inventoried, the inventory file has been processed (both Snow agent or via SIM connector) and the computer object has not appeared in SLM post DUJ. The clientID is available so i do not believe it is due to contention. We do have enough available licenses.


Is there a rejection log when computers are loaded from cache? Is there a step by step troubleshooting guide to look at if this happens? 

Any help would be appreciated. 

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