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Updated agents on the inventory server

Question asked by DavidHobbs Advocate on Jul 25, 2018
Latest reply on Aug 7, 2018 by marcel.hirsch

Hi,

 

I have a question about how updated agents get onto our inventory server - so that we can push them out to our computers.  I had a call with Snow Support last week and they told us that we had an old agent version on our Mac computers.  When I checked the console on our inventory server I noticed this:

 

Latest agent versions from the inventory SMACC

 

It seems to indicate that v5.1.0 is the latest agent for the Mac.  But according to Snow Support that's an old version.  When I check to see what versions can be pushed out to our Macs, I see this:

 

Agent version options in the inventory SMACC

 

...so from the console it really looks like we have the latest version.  This looks odd to me.

 

Should agent updates be automatically pushed out to our inventory server, or do we need to keep an eye on that and request new versions manually?

 

Regards, David

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