We just realized have some users that work remotely and authenticate on our on-premise Skype servers.
The problem is that they never log in to any on-premise computer, not even on an RDS.
As a result, they are never detected as users in Snow. But we would still need to assign some CALs to them.
I see that the User Import Excel template is only to update a user, not to create a new one.
Hence my question: Is there a solution to manually create a new user?
Thanks for your advice