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Snow custom Fields to ServiceNow CMDB

Question asked by Ammarnasar Advocate on Aug 16, 2018



I have updated SIM to version 5.13 and I have snow for servicenow connector enabled and syncing assets to servicenow.  I enabled the option in SIM to sync custom fields for computer/mobile devices.  




After this has been set up I still can't see custom fields from snow against the asset in service now.  Is there something else that needs to be done?