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Run Condition - Problem with Service Price Value (contains a comma)

Question asked by dnnsrnhrdt on Aug 23, 2018
Latest reply on Sep 17, 2018 by david.svee

Hi Guys,


I use the variable for the Service Price (Named Attribute: Service Price) in an activity to display the value at check-out.
Since the "Named Attributes" cannot be accessed in the Run Conditions, all that remains for me are the corresponding workflow parameters and it's values. In my case the value of the activity variable.



I just want to compare the service price with a threshold value to start a corresponding workflow step (< 5000)


And now to the problem. The customer's Snow AP Platform transfers the value for the service price with a comma (5250,00) and this value cannot be checked by the run condition and the workflow terminates.


Test with the "Test Condition" function confirm that values containing a comma cannot be compared.


The system is a German Windows Server 2016 with default region/localisation setup. I already tested with the US region setup, but this didn't worked - Value contains again a comma.


Question: Any idea how to fix this? And why does AP uses a comma instead of a dot.@@