AnsweredAssumed Answered

Snow Agent Config File Issues

Question asked by Sam90 on Aug 29, 2018
Latest reply on Sep 3, 2018 by Marcel Hirsch

Hi All,

 

We have deployed the agent on target servers, facing few issues-

 

2018-08-29T15:06:46+02:00; WARNING; snowagent; win32\msxml.cpp; snow::win32::MsxmlDocument::load; Could not load XML file. File not found. 'C:\Users\----\AppData\Local\Temp\Snow Software\Snow Inventory\Ps-Intermediate'.
2018-08-29T15:06:50+02:00; WARNING; snowagent; win32\scanner.cpp; CScanner::UserScan; No user scan result found.
2018-08-29T15:07:36+02:00; WARNING; snowagent; win32\webconfigmanager.cpp; snow::ConfigManager::UpdateConfig; Cannot send request GET https://----/v1/Inventory.ashx/config?site=&config=&section=WebApps&section=WebPorts
2018-08-29T15:16:55+02:00; WARNING; snowagent; win32\msxml.cpp; snow::win32::MsxmlDocument::load; Could not load XML file. File not found. 'C:\Users\-----\AppData\Local\Temp\Snow Software\Snow Inventory\Ps-Intermediate'.
2018-08-29T15:16:59+02:00; WARNING; snowagent; win32\scanner.cpp; CScanner::UserScan; No user scan result found.

 

Also, the devices reports to the Snow Inventory Master Server but they are in not inventoried category.

Outcomes