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current information in SDM from some IPhones not visible

Question asked by gzt on Sep 24, 2018
Latest reply on Nov 28, 2018 by magnus.bellon

some of our IPhones won't show their current information ("Info last updated"), but they were seen from SDM ("Info last seen"). But only a few devices, all other work fine. What can I do to update the status of these Phones?

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