AnsweredAssumed Answered

Is it possible to add the computer id field to reports

Question asked by AndreBal on Oct 14, 2018

We are running version 8.3 Revision 04 Build 6851 SnowLicenseManager (multi tenant).

I work only within 1 tenant (1 company).


I would like to include additional fields to several reports. Like the Snow application ID or the Snow computer ID.

These identifiers are used in the Snow - Service-Now connector and are therefore available in our CMDB


I need this to verify why in our CMDB, we have about 4% more software instances than in Snow, but in onder to match the data I need the ID fields in the Snow reports (like in report Applications per computer).


Is this possible and if so how can I do this?


Thanks for any help,