Has anyone experienced memory leak issues with LM Version 8.3 Revision 03 Build 6807? Does anyone have a remedy for this?
could you please specify your question? What do you mean with 'memory leak'? Is there any malfunction in the web frontend?
There is an issue with the front end. It grinds to a halt every day at a
certain hour -generally when I’m about to leave for the day. I get a page
load error and it becomes unavailable.
On Fri, Oct 19, 2018 at 5:38 AM marcel.hirsch <email@example.com>
this is no normal behavior. Would you please be so kind and check the log files for any entries at that specific time? You can find the respective logs on your Snow License Manager server under C:\Program Files\Snow Software\Snow License Manager\Web\Logs.
If you would like to investigate by yourself or with assistance through the community, you are warmly welcome to proceed here. Nevertheless I want to offer you to raise a ticket with our experts at Snow Support, who will process your case.
Please let me know, how you wish to proceed.
I opened a ticket yesterday afternoon. I will check the logs.
Holly Ives ESM
IT Principal Analyst
Software Asset Management
User Support Services
Pima Community College
(520) 206.4801 <%28520%29%20206.4882>
(520) 206.4692 FAX
On Fri, Oct 19, 2018 at 8:53 AM marcel.hirsch <firstname.lastname@example.org>
did you find a resolution to this?
the ticket was closed with Holly's remark "There seems to be an issue with one of the newer Microsoft updates where it hard coded the memory usage to 80% Issue appears to be resolved after lowering the memory usage allotment."
Hope this helps.
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