Hi Guys, for some of the machines, All Device OS name column is blank.
What could be the issue?
Please, provide more information regarding your case.
As I understand, you mean OS column in the Snow Inventory Administration Console.
Do these devices grey? If yes, this means, that these devices are not inventoried yet.
Yes in SMACC. The devices has been inventoried, yet the OS name is blank.
I did found solution for this issue. Delete the device from inventory and perform a fresh scan again and able to view the OS details.
Thank you for an update! Did you make any changes after device deletion? (agent version, configuration changes)
Nope did not do any changes. Just delete the device from Snow Inventory and performed a full scan and able to view the information after that.
Retrieving data ...