AnsweredAssumed Answered

Primary user not updating

Question asked by VishayKrishan Advocate on Oct 26, 2018
Latest reply on Apr 4, 2019 by Oliver.Berger

The primary user within SnowLicenseManager is not accurately updating. Having looked at the 8.3 SLM documentation, i believe the primary user is based on "most frequent user". I believe this field is determined by a simple count, for example:

user A has logged on 37 times historically
user B has logged on 8 times recently

User A will continue to be the primary user until user B logs on 30 more times. Is this correct?


This means in the situation where the machine gets reassigned after a reasonable period of being commissioned, it will take a long time for the primary user to be updated to reflect who is actually using the machine.

If this is the case is there a way to change the logic that determines the primary user?