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ServiceNow CMDB / SNOW connector

Question asked by spr123 on Nov 20, 2018
Latest reply on Dec 3, 2018 by LynnR

Hi

 

We have a installed "Product and Service Catalog Update" and "CMDB Integration" application in our ServiceNow Instance, SNOW Connector enabled for the integration between ServiceNow and SNOW.  It is working working fine, pushing the updates from SNOW to ServiceNow.

But we would like to only push computer and Desktops from the SNOW tool and and like to disable other things like users, network adapters and so on. Could some please advise if this is possible and How can this customization can be done?

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