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SRS license error

Question asked by DavidHobbs Advocate on Dec 3, 2018
Latest reply on Dec 7, 2018 by DavidHobbs

Hello!

 

We've got a high priority ticket open with Snow Support about this ... but it's taking a while, so I thought that I'd reach out to the community in the meantime. Perhaps we're not the only ones to have this problem.

 

Recently, we've noticed that we cannot sync our SRS database from our SLM server. We get this "license validation" error in SUS:

 

SRS license error

 

It definitely hasn't been like that since March!  The date seems somewhat misleading.  But I don't think the SRS sync is working because of that.

 

Does anybody else have this problem?  Or does anybody have any advice?

 

Thanks, David

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