Is there a reason why no one can access this?
Does this require certain access requirements?
I appreciate your time
yes, the views are dependent on the security settings in SMACC.
Can you see the "Administration" link or is the screenshot from somewhere else?
What do you see when you can click on it?
I appreciate your response. We have access to the SMACC, however we are still unable to access the Administration tab. Are there any features different within this tab?
This is where you can configure the access to the Administration features in your SMACC:
like Samuel said:
1) You habe to check it in the role object security the web administration checks are checked.
2) You have to check the role, the user you sign in is assignt to
please note that you can authorize 3 different systems in SMACC:
please also check this box to be able to access the tab itself:
please also make sure to re-login your Snow License Manager user after you changed the role membership or certain role features.
To be 100% certain that there is no malfunction, please set a user's role to 'administrator' and re-login. The administration page should now be accessible. Is this the case?
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