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ServiceNow Catalog Integration - How do I disable an import?

Question asked by LynnR on Dec 10, 2018

How do I disable one of the Catalog imports but still allow the others to run?

 

We do not want to import the hardware models from Snow so I have made the transform map for hardware models inactive. The Company and Software Model imports run correctly but leave the import status set to InProgress which prevents any of the Catalog imports running at the next scheduled time. The onComplete transform scripts set it to Complete but can't see where it is being set to InProgress.

 

I would be grateful for any advice as to how I can ensure it is set to Complete once the Company and Software Model imports have run. 

 

Thank you

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