AnsweredAssumed Answered

Snowpack files in Error Folder

Question asked by Laim McKenzie Advocate on Jan 8, 2019
Latest reply on Jan 8, 2019 by Mark.Walther

Hello friends, 


The error folder on the inventory server for one of my platforms has a few snowpack files in it, the text files that match the snowpack obviously give us the error, but.  Is there anyway to actually determine what device the snowpack is for? 


I have a few stale records and it the number of errors match with the number of stale records, but I've no way of confirming that without contacting snow and asking them to tell me what device the snowpack is for?