AnsweredAssumed Answered

How does Snow record the TS Application

Question asked by r.silk on Jan 10, 2019
Latest reply on Jan 17, 2019 by JimmyPeree

If I look at my TS-Applications I can see usage on the physical computer and the terminal server, why do I get usage data on both the computer and terminal server.

 

Does Snow count twice?

 

Does usage on Terminal server only appear when devices(without a snow agent) access the TS application?

 

Does Snow not record the use on the Terminal server if I use the TS application from a computer (has a Snow agent)?

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