AnsweredAssumed Answered

How does Snow record the TS Application

Question asked by on Jan 10, 2019
Latest reply on Aug 23, 2019 by ian.kimble

If I look at my TS-Applications I can see usage on the physical computer and the terminal server, why do I get usage data on both the computer and terminal server.


Does Snow count twice?


Does usage on Terminal server only appear when devices(without a snow agent) access the TS application?


Does Snow not record the use on the Terminal server if I use the TS application from a computer (has a Snow agent)?