AnsweredAssumed Answered

Office 365 connector issue

Question asked by erwin.van.der.steen on May 1, 2019
Latest reply on May 28, 2019 by JColemanAG

Hi all,

 

We have an issue with the O365 connector within the SIM version 5.13. When we put the loglevel on ALL and perform an aggregate selected of the O365 connector we see errors inside the logging concerning Skype and Exchange activities:

 

 

2019-03-25 10:08:04,370 [1] DEBUG SnowSoftware.ExternalDataProvider.Providers.Office365.O365Import [(null)] [(null)] - Fetching last Skype activities.
2019-03-25 10:08:04,823 [1] ERROR SnowSoftware.ExternalDataProvider.Providers.Office365.O365Import [(null)] [(null)] - An error occurred while fetching Skype activities: One or more errors occurred. "One or more errors occurred."
2019-03-25 10:08:04,823 [1] DEBUG SnowSoftware.ExternalDataProvider.Providers.Office365.O365Import [(null)] [(null)] - Fetching last Exchange Online activities.
2019-03-25 10:08:05,057 [1] ERROR SnowSoftware.ExternalDataProvider.Providers.Office365.O365Import [(null)] [(null)] - An error occurred while fetching Exchange activities:One or more errors occurred."One or more errors occurred."

 

 

We see within the LM dashboard Cloud that the information is not being updated at all.

 

Does anybody else experience this issue? We already created a support ticket, which support is stating that this is a known issue.

 

We think that MS made changes to their O365 Azure Graphs, but this is just a presumption

 

Thank you

 

Erwin.

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