AnsweredAssumed Answered

Android App Removing Itself

Question asked by MrChips on Dec 21, 2017
Latest reply on Jun 16, 2018 by annchriss234

Hi All


We have a couple of Android phones where the Snow app will not launch.

We download the APK file OK and install, and the Snow App icon appears on the phone desktop, however when we launch the app to start enrolment, it immediately closes and the icon gets removed, and the app appears to have been completely uninstalled.

We have rebooted the phone and checked all security settings, but cannot work out why this is happening.


Any Ideas?