Hi, I wonder how i can remove archived computers that have had that status for many months. I am sure have a lot of these in my database that could have been removed.
Snow offers the functionality of removing inactive computers on a timely basis. In Snow Management and Configuration Center (SMACC) you can set, after which time period computers should be marked as "In Quarantine". A second value specifies, after which time span an action should be triggered. This action can be the deletion of the computer.
Default values are:
These values can be set for Computers, Devices, and Users.
You can still delete computers from the Snow License Manager web frontend manually, if you like. To automate the cleanup process, you can stick to the configuration in SMACC --> Basic Settings.
If you have any questions on this, please feel free to ask!
Another hint for getting these settings right:
Use CTRL+F in the SMACC view and type "quarantine". You will see all settings lined up highly visible.
I hope you are well.
We are a little unsure as to what statuses you are referring. The various statuses for machines are as follows;
Active - Machines are 'active' in that they have returned a scan result, inside of the period we have configured in the Snow Management and Configuration Centre (SMACC), prior to hitting the threshold for marking machine record as Quarantined.
Quarantined - Snow Inventory has not returned a scan result from this machine within the period required, to mark the machine as 'Quarantined' - Timings for this setting can be found in the Snow Management and Configuration Centre but by default, this is 30 days.
Inactive - Snow Inventory has not returned a scan result from this machine within or outside of the period required, to mark the machine as 'Quarantined' - Timings for this setting can be found in the Snow Management and Configuration Centre in addition to the threshold set for marking machines as Quarantined.
By default a non-reporting machine will follow the following logical process;
1) 30 days - If a machine hasn't returned a scan result in 30 days, it will mark the asset as Quarantined - This is your 'trigger' to review the device - If this is an expected result (the machine may have been retired or its expected it won't be on the domain or able to return it's scan results) you can take steps to remove the machine if necessary, freeing up a license for the Snow suite - At this stage you can make this archived or delete it. If the machine reports back in after being made Quarantined, it will revert it's status to Active.
2) 90 days (30 for Quarantining and further 60 to make it Inactive) - If the machine hasn't returned a scan result, following on from being quarantined, the machine will be made inactive or deleted (depending on the quarantine delete action configured in the Snow Management and Configuration Centre). It is useful to note that once a device reaches the 'Inactive' stage, reporting back in after this point will not revert the status from Inactive to active - This change needs to be made manually.
Below illustrates what these settings look like in the tool;
Archived machines wont show in the All Computers list - They need to be reviewed through the Archived Machines report.
When we mark a device as Archived (by clicking the archive button) it moves this device from the 'live' machines portion of the database to a specific 'archived machines' table. This means that the device will no longer be editable. However, it's worth mentioning that if this was marked as Archived by mistake, the device should report in normally the next day. This marking of a machine as 'Archived' removes the licensing requirement from a Snow Product perspective (in effect, freeing a license up from the Snow Inventory and Snow License Manager requirement - Which can be redeployed elsewhere, making the most of the licenses you have purchased.)
So, to summarise, these Archived machines won't be showing in the 'All Computers' report - They will, however, be retained in the Archived Computers Report. There is no need to clear machines from this report, as they no longer have any bearing on the consumption of licenses - They do, however, have value for historical purposes.
Please let me know if this has been helpful. Apologies that this may be too much information but I thought there would be something here useful in hopefully answering the actual question you might have.
Typically, your retention of data would be the longest of the following 3 periods:
This (plus any other internal or legal policy that you may have) would determine when you can delete your records.
You can safely set the QUARANTINE_DELETE_ACTION to DELETE once the correct periods have been determined, it is technically safe.
You may also want to set up the garbage collector as described here: Rapid growth of the Inventory database
Retrieving data ...