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Automating Task Between ServiceNow and SNOW

Question asked by GregE on Oct 11, 2018
Latest reply on Oct 17, 2018 by david.svee

Is it possible to have a open task in ServiceNow call to SNOW to archive a device? Once the device is archived can SNOW call back to ServiceNow to close the the corresponding task?

 

(i.e) Requester submits ServiceNow Ticket to archive Laptop-ABC > ServiceNow creates Task 123 > ServiceNow Connects to SNOW and Archives Laptop-ABC > SNOW connects back to ServiceNOW and closes Task 123

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